Inverters
Basic Selection & Type-Related Questions
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1. What type of inverter do you sell?
We have pure sine wave inverter, including off-grid inverter, hybrid solar inverter, low frequency inverter and portable power inverter. Suitable for home solar system, RV, camping and emergency power supply.
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2. What power options are available?
Multiple power for choice: 500W, 1000W, 2000W, 3000W, 5000W, 6000W. Custom high power is available.
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3. What’s the difference between pure sine wave and modified sine wave?
Pure sine wave is compatible with all sensitive electronics, no noise, no damage to home appliances. Modified sine wave only for simple resistive loads. We only supply pure sine wave for safe use.
Voltage & Adapter System
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1. Input battery voltage options?
Common DC voltage: 12V/24V/48V. AC output 110V/220V, 50Hz/60Hz, can match local grid standard.
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2. Is it off-grid or on-grid?
We have off-grid standalone inverters and hybrid on/off grid inverters. Hybrid model can connect grid, solar panel and battery at the same time.
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3. Can it work with solar panels and batteries?
Yes. Hybrid inverter built-in solar MPPT controller, directly connect PV modules and lithium/lead-acid batteries for solar power system.
Load-bearing Capacity
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1. What appliances can this inverter run?
It can support home appliances: fan, light, TV, refrigerator, air conditioner, water pump, power tools, kitchen equipment. Inductive loads need to consider 1.5~3 times starting power.
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2. What is continuous power vs peak power?
Continuous power: long-term stable output. Peak power: instant starting power for electric motor devices. It can protect the machine from overload damage.
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3. Can I run air conditioner with it?
Yes, please choose higher power model and check the starting power of your air conditioner first. We can give professional matching suggestion.
Core Functions and Protection
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1. Does it have built-in MPPT charger?
Hybrid inverter comes with high-efficiency MPPT solar charge controller, fast charging and intelligent power adjustment.
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2. What safety protection functions does it have?
Built-in multi-protection: Overload, over voltage, low voltage, over temperature, short circuit, reverse connection, surge protection.
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3. Is it quiet during operation?
Low noise design with smart cooling fan, automatic heat dissipation, no loud noise for home indoor use.
Installation and Operation
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1. Is it easy to install?
Plug and play design, with clear interface and manual. Wall-mounted & desktop optional, easy for DIY installation.
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2. Does it support parallel connection?
Some high-power hybrid models support parallel connection for expanding system power. Please contact us for details.
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3. Can I control it remotely?
Optional WIFI / Bluetooth monitor module, support mobile APP real-time data check and remote parameter setting.
Environmental Durability
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1. Working temperature range?
Adapt to wide temperature -10℃ ~ +50℃, suitable for outdoor, high temperature and cold area.
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2. Is it waterproof?
Main body is dustproof and indoor/outdoor sheltered use. Please avoid direct rain splash for long service life.
Certification, Warranty, and Lifespan
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1. Do you have certification for import?
CE, FCC, ROHS certified, meet most countries import standards, smooth customs clearance.
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2. Warranty and service life?
2 years official warranty, 10+ years long service life. Professional after-sales support.
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3. How about quality guarantee?
All units pass full load aging test before shipment, stable performance and low failure rate.
Orders & Custom Services
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1. MOQ & sample order?
1 unit sample is available, bulk order with wholesale discount.
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2. Support OEM / customized?
Custom logo, shell color, plug type, voltage and frequency are acceptable for bulk orders.
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3. Delivery & shipping service?
Fast delivery, support sea freight, air freight and DDP door to door shipping.
Common After-Sales Questions
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1. What if the inverter shuts down automatically?
Automatic shutdown is a safety protection, caused by overload, high temperature or low battery voltage. We provide troubleshooting guide for free.
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2. Do you provide technical support?
Yes, we provide wiring diagram, user manual and one-stop system solution online technical support.
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3. What if the panel has quality problem?
We provide professional after-sales service. Damaged or defective modules will be replaced free of charge within the warranty period.
